PRIVACY POLICY

This website is operated by Array Media Limited, a company registered in England under company number 7013882 and with its registered address at The IT Centre, Innovation Way, Heslington, North Yorkshire, YO10 5DG (the Company). Ecgskills.net is a trading name of the Company. We are committed to ensuring that your privacy is protected and we process personal data only in compliance with the Data Protection Act 1998 and associated legislation. This Privacy Policy is applicable to any personal information which is given by you to us and explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. This Privacy Policy only extends to this website and does not, therefore, extend to your use of, provision of data to and collection of data on any other website to which you may link to by using the hypertext links within this website.
1) The information we collect and how we use it
When you sign up for any of our services we ask for certain information including your name, postal address, e-mail address and credit card details. We may also need to know other information about you such as the hospital at which you work or study, your position there and any speciality or qualifications you may have. We gather this information to allow us to process your registration and to process any orders you may make (whether for a demonstration, download or other services we may offer from time to time). The relevant information is then used by us, our agents and contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the services in general. By law you are entitled, upon payment of a fee, to a copy of the personal information we hold about you. We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties including education, training establishments and examining bodies. These statistics will not include information that can be used to identify any individual. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services. We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail to support@ecgskills.net We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to support@ecgskills.net We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to support@ecgskills.net
2) Cookies
"Cookies" are small text files that are stored on your computer‘s hard drive by your browser. Our cookies will log if you have previously used our site and allow us to provide you with an optimised home page and therefore they help you get the best out of the website. They do not contain personally identifying information. Passwords and credit card details are not stored in cookies. You can block or erase cookies from your computer if you wish. Your browser‘s help screen or manual should tell you how to do this. However, certain parts of this website are reliant on the use of cookies and may not work correctly if you set your browser not to accept cookies.
3) How we protect your information
We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. Our online transactions are processed under a secure connection by our payment processor about whom you can find out more by visiting its website at www.paypal.com We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.
4) Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5) Updating your details
If any of the personal information that you have provided to us changes please let us know the updated details by sending an e-mail to support@ecgskills.net
6) Your consent and changes to this Privacy Policy
By submitting your personal information you consent to the use of that information as set out in this Privacy Policy. We may make changes to this Privacy Policy from time to time. You should check this page regularly for any changes. Continued use of the service will signify that you agree to any such changes.
7) Overseas transfers
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
8) How to contact us
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to support@ecgskills.net